KeyStone Logo Learn Software. Get Results. Call us at 1-800-949-5590 or click to contact us
  • Home
  • Courses
  • Solutions
  • Support
  • Company
  •  

Support

  • General

    • How to Return or Exchange KeyStone Learning Product
    • Lending Library License Agreement
    • Single User License Agreement
    • What is the Desktop Learning Library?
  • Activation Issues

    • Error Message: "Invalid CD/Product Key"
    • Error Message: "License Key Has Already Been Used"
    • Error Message: "No License Was Issued."
    • Error Message: "Problem Updating Data"
    • How do I activate my KeyStone product?
    • How do I rename the DRM folder to get activation to work?
    • How to Install a Desktop Learning Library (DLL) Course
    • I've Already Activated My Course. Why Am I Being Asked to Activate it Again?
    • What happens if I don't have an activation key?
  • DLL (DVD-ROM)

    • Can I install my "single user" copy on more than one computer?
    • Error Message: "This Application Requires Microsoft Windows Media Player 6.4 or Later to Work"
    • How Do I Get the Exercises to Work?
    • How Do I Save a Screen Capture?
    • I'm Having Video Playback Problems

Can I install my “single user” copy on more than one computer?

Introduction
In this technology-age, we understand that more and more of our customers own multiple computers and wish to view their courseware on these computers (such as a laptop while traveling, a desktop while at home, etc.).

Resolution
Before you install your single user courseware copy on more than one computer, please understand that each installation is for your own, personal use. Further, only one installation should be in use at any one time.

Under these circumstances, you may install your single user courseware on two systems.

However, in order for installation to be properly executed, you may need to have your activation key reset. This can be done by submitting a support ticket with the following information:

  1. Order number
  2. Activation key
  1. Reason for additional activations

More Information
For more information about the single-user license terms, please view our Single User Courseware License Agreement available online.

If this did not answer your question, please see the other support articles or submit a support ticket.

GSADownload GSA Schedule (PDF)

  • View Cart
Get 10% off now and exclusive deals later.

Copyright © 2008 KeyStone Learning Systems, LLC.