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CD-ROM Support

Error Message: “Error Copying Text Files. Please Contact Your System Administrator”

Introduction
Some of our customers have reported seeing the following error message, “Error Copying Text Files. Please Contact Your System Administrator.” This message is followed immediately by this message, “Error Copying Video Files. Please Contact Your System Administrator.”

Resolution
If, during installation, you encounter either or both of these messages, these errors can be ignored. Despite the errors, your KeyStone Learning course should run fine.

This error sometimes appears when more than one KeyStone Learning course is installed on the same computer.