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CD-ROM Support

CD-ROM (non-DLL) KeyStone Course Types

Introduction
Note: Effective 9/6/05 KeyStone has discontinued staff-assisted technical support for any CD-ROM product. This includes all courses listed or referred to below. (This does NOT apply to the Desktop Learning Library edition of any product.)

To begin, find your course in the lists below to determine the type of KeyStone course you have. (Note: KeyStone Learning Systems is an authorized reseller of Blast Through Learning products. If you have a technical support issue concerning your Blast Through product purchased from KeyStone Learning, please contact Blast Through Learning at 1-888-375-4648.)

Keystone1
Keystone1 courses require a minimum screen resolution of 800x600, Windows Media Player 6.4 or higher, and that the CD-ROM be in the drive.

* Access 2000
* Access 2000 Developer
* Active Server Pages
* Cisco CCNA 1.0
* Corel Photodraw 2000
* Crystal Reports 7
* Dynamic HTML 4
* Excel 2000
* FrontPage 2000
* HTML 4
* Java 2.0
* Outlook 2000
* PowerPoint 2000
* Publisher 2000
* SQL Server 7 - all courses
* Visual Basic 6
* Visual C++ 6
* Visual InterDev 6
* Windows 98
* Word 2000
* XML - Markup and Content

Keystone2
Keystone2 courses require Internet Explorer 5.01 or higher, Windows Media Player 6.4 or higher, a minimum screen resolution of 1024x768, and that the CD-ROM be in the drive. Some Keystone2 courses require Quicktime 5.01 or higher.

* A+ 2001 (CompTIA)
* Active Server Pages 3
* Autocad 2000
* CCNP Building Scalable Networks
* CCNP Multilayered Switched
* Cisco CCNA 2
* Cold Fusion 4.5
* CorelDraw 10 Suite*
* Crystal Reports 8
* Exchange Server 2000 - System Admin*
* Flash 5
* GroupWise 6.0 - End User*
* i-NET+ (CompTIA)
* Internet Information Server 5
* Java - all courses except Java 2*
* Lotus Notes 5.0 - all courses
* Oracle 8iR2
* PhotoDraw 2000
* PhotoPaint 10*
* Project 2000
* Project 2000 - Update
* Red Hat Linux 7.x Update
* SQL Server 2000 - all courses*
* Upgrading Your PC*
* What is Microsoft.Net*
* Windows 2000: all courses except those listed under Keystone3
* XML - XML Based Web Apps

The courses in the above list marked with an asterisk and Windows 2000 Network and OS Essentials courses have some QuickTime video files.The KeyStone installer senses if QuickTime is installed already and if not asks the user click OK to install it. If this fails or the user chooses not to, QuickTime must be installed manually. You can manually install a sufficient version of QuickTime from your KeyStone CD-ROM (find the QuickTime directory on the CD-ROM) or you may install the latest version of QuickTime by going to the QuickTime download page. If you know QuickTime is installed, but things are still not working, please check out the QuickTime Installation Check page.

Keystone3
Keystone3 courses require a minimum screen resolution of 1024x768, Quicktime 5.01 or higher, Windows Media Player 6.4 or higher, and that the CD-ROM be in the drive.

* Access XP Essentials
* ASP.NET (KeyStone product)
* Building Windows Applications with Visual Studio.Net
* C#, Programming with Microsoft C#
* C++ Advanced Programming
* CCNP Remote Access Networks
* Cicso Call Manager 3.3 Update
* Delphi 6
* Excel XP Essentials
* Intro to XML and Assoc. Tech.
* Network+ 2002 (CompTIA)
* Outlook XP Essentials
* PowerPoint XP Essentials
* Programming with Microsoft C#
* Securing Your PC
* Telecom Networking
* Visual Basic.Net (KeyStone product)
* Visual Studio.Net, Building Windows Applications with
* Windows 2000 Design and Implement Active Directory Solutions
* Windows NT4 to Windows 2000 Migration
* Windows XP - Home
* Word XP Essentials
* XML, Intro to, and Assoc. Tech.
* XML Using JAVA