At A Glance
Level Beginner to Advanced
Course Outline View
System Requirements Online Broadband connection • 512MB RAM • Windows 2000/XP • Windows Media Player 9 or later | DVDWindows 2000/XP • DVD-ROM drive • Pentium III, 128MB RAM or greater
Single-user Pricing
DVD Delivery Buy
Online Delivery Buy
Multi-user Pricing
DVD Lending License Buy

Why Choose KeyStone?

  • KeyStone instructors are Microsoft Certified Trainers (MCT)
  • Fully hosted: no software to download or maintain
  • Supplimental Keynotes provide text version of training
  • Engaging Video Content

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Highlights

  • Create an environment where you are able to provide better customer service by understanding the power of process.
  • Learn how to go after the variation enemy and attack it in your own organization.
  • Use your creativity to enhance productivity in your everyday workspace.
  • Define and create breakthroughs in your day-to-day pursuit of excellence in your organization.
  • Learn tools and techniques to attack variation and specifically waste in your organization.
  • Understand value streams and learn skills to generate enthusiasm for improved results in your organization.
  • Learn to utilize time as a competitive weapon.
  • Learn how to create exquisite customer care in a way that creates a customer as an advocate for you and your services.
  • Understand how to manage the total customer experience – both good and bad – and how to move forward from there.
  • Focus on customer value through the eyes of the customer to truly understand what your customer’s want to meet their needs.

Course Summary

Lean6Sigma is a proven business process that prepares leaders to accelerate performance and achieve results. A blend of two methods, Lean and Six Sigma, this series provides an implementation framework that ensures quality results and quick pay back.

Currently used by thousands of corporate and government based managers and employees, KeyStone’s Lean6Sigma training shares the fundamental principles of both Lean and Six Sigma through robust, interactive, video-based training. Discussing how to strategically deploy Lean6Sigma in your organization, this training teaches a proven, powerful management system that focuses on customers, improves enterprise performance, and dramatically enhances financial results.

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